I just recently got a problem with Hostgator. At first, I understood them and decided to move to somewhere else. But then, I got a hard time canceling my account with them. (Already filled a second CANCELLATION form yesterday to cancel my account.) Until now, I'm still waiting for them to confirm my cancellation. That already took me three days and don't know when should this situation end.
Let me tell you what I faced with Hostgator from the beginning :