I just recently got a problem with Hostgator. At first, I understood them and decided to move to somewhere else. But then, I got a hard time canceling my account with them. (Already filled a second CANCELLATION form yesterday to cancel my account.) Until now, I'm still waiting for them to confirm my cancellation. That already took me three days and don't know when should this situation end.
Let me tell you what I faced with Hostgator from the beginning :
I have a website that moved from 1and1 due to the problem of too small of MySQL database size available. (Looking for Web Hosting?) I started by moved to BlueHost but because a CPU Quota limitation they have is pretty annoying. (Hard Limit) So, a week later, I decided to move to Hostgator. At Hostgator, I got quite some problem with them. They said my website used too much resources. (Strange thing is that, I never got such problem while I was at 1and1 and the website was completely moved with everything exactly the same except, there was a bit more data available. Well, the policy maybe different.)
I just finished moving one of my website to another web hosting company. That took me about 3-4 weeks just to look for which web hosting company I should go with.
REASON : One of my website started to have a lot of data. 1and1 allows user to have no more than 100 MB of each database and it's not enough for me. I have to look for somewhere else to move my website there. Empty Cache and Search Index were what I did to keep the database below 100 MB while I was looking for a new hosting service.
WEBHOSTING : I've checked with many companies listed below:
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