BXTra.net

I’m using Mail.com for many years. (At least 10 years.) I have used it since it's free service until they started to charge for money. That’s fine, I'm willing to pay for it just because I like an e-mail that I already have with them. I also like to have my mail at home. So, I pay them for POP/SMTP service.

Everything was great with their service until about 5 years ago, I realized that all of their web services are in plain text. (Webmail, POP, SMTP) It's pretty easy for anyone to monitoring the traffic and get my e-mail account. (That means, they can see your username, password and any e-mail content that you send to someone.)

At that time, I decided to ask them if they had any service that is more secure? For me, I prefer secure POP/SMTP. They replied me that they will look into it. A couple years later when it was the time to renew their service. (I paid them once in a couple years.) I e-mail them again to ask the same question. They said they are working on it. Well, I just let them have sometime to work on it. Until today, Mail.com still has no SSL/TLS or any kind of secure mail to protect their users that they collect money from. All of their services are in plain text. (POP/SMTP, Webmail) The only thing they do is to give us more e-mail storage. Oh… they do have AJAX capability which is in Beta stage for forever.

With today mail service like Gmail. Gmail already provides secure POP/SMTP for free for quite a while. I really don't understand what Mail.com are doing. They get my money only because my e-mail is the one that I really don't want to change it. If that's not a case, I'm pretty sure they won't get my money at all. This is the only paid mail service that I pay for many years but it's the one that is the most insecure service.

From my experience, Mail.com is very similar to Eudora. Eudora is a great e-mail program. I’ve used it for a long time and I really like it. Until now, I’m still using it. But the only problem I found many years ago is that it lacks of multi-languages capability. I remember that at that time, they had an upgraded version of Eudora and I’ve upgraded to a new one. Then, all of my other languages e-mail went unreadable. I e-mail them to ask and the answer I got was… if the older version worked, just went back to the older version. Well, That was what I think everybody knows. But… the reason I ask/told them was to let them know so that they can check what they did that made their multi-languages capability went bad. I would think, at that time, they really didn’t care customers that need to use multi-languages.

When Jeneane Sessum logged into her Gmail account on the afternoon of Oct. 27, she was greeted with a horrifying sight: an empty inbox.

A Gmail user since 2004, Sessum, a social media consultant and writer in Atlanta, had thousands of messages there, enough to use up almost 30 percent of her allotted storage space.

Because Gmail is her primary work and personal e-mail service, Sessum lost many important messages, including some she needed at that moment for a project.